Terms and Conditions
Inclusive Music Ltd
Company number 09226402
- Use of Site
- User Warranty
As a User, you warrant that you are not an agent or employee of any other music education company and use the Site and Materials solely for the purpose of educating yourself or your students.
- Trademark and Copyright
Inclusive Music Ltd, and certain other brands, trademarks, and service marks are marks of Inclusive Music Ltd and its affiliates. The Materials on this Site are copyrighted, and any unauthorized use of any Materials on this Site may violate copyright, trademark, and other laws.
Links to external websites are provided solely as a convenience to you. Inclusive Music Ltd has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.
- No Warranty
The Materials provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Inclusive Music Ltd further does not warrant the accuracy and completeness of the Materials at this Site. Inclusive Music Ltd may make changes to the Materials at this Site, or to the services and prices described in them, at any time without notice. The Materials at this Site may be out of date, and Inclusive Music Ltd makes no commitment to update the Materials at this Site.
- Limitation of Liability
In no event will Inclusive Music Ltd, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites liked to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.
- Applicable Law
- Effective Date and Updates
The Terms are effective as of February 7th, 2017 and are subject to change without notice by Inclusive Music Ltd at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.
- Equality, Diversity & Inclusion Policy
- Safeguarding Policy
Thank you for choosing to be part of our community at Inclusive Music. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected]
Table of contents
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE USE YOUR INFORMATION?
- WILL YOUR INFORMATION BE SHARED WITH ANYONE?
- DO WE USE GOOGLE MAPS?
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
- WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS POLICY?
- HOW CAN YOU CONTACT US ABOUT THIS POLICY?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us such as name, contact information, company and login data.
The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we COLLECT can include the following:
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor (Stripe) and you should review its privacy policies and contact the payment processor directly to respond to your questions.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our website.
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process [with your Consent].
- To send you marketing and promotional communications [for Business Purposes and/or with your Consent]. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "Your Privacy Rights" below).
- To send administrative information to you [for Business Purposes, Legal Reasons and/or possibly Contractual]. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
- Fulfil and manage your orders [for Contractual reasons]. We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Site.
- To post testimonials [with your Consent]. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
- Deliver targeted advertising to you [for our Business Purposes and/or with your Consent]. We may use your information to develop and display content and advertising tailored to your interests and/or location and to measure its effectiveness.
- Administer prize draws and competitions [for our Business Purposes and/or with your Consent]. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
- Request Feedback [for our Business Purposes and/or with your Consent]. We may use your information to request feedback and to contact you about your use of our Site.
- To protect our Site [for Business Purposes and/or Legal Reasons]. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
- To enable user-to-user communications [with your consent]. We may use your information in order to enable user-to-user communications with each user's consent.
- To enforce our terms, conditions and policies [for Business Purposes, Legal Reasons and/or possibly Contractual].
- To respond to legal requests and prevent harm [for Legal Reasons]. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfil business obligations.
We only share and disclose your information in the following situations:
- Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With your Consent. We may disclose your personal information for any other purpose with your consent.
- Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Site) or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
In Short: No
DO WE USE GOOGLE MAPS?
In Short: No
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: We don’t.
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: No
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.
HOW LONG DO WE KEEP YOUR INFORMATION?
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site.
Please note: In order that we do not collect any data from anyone under the age of 18 who subscribes to a course, we strongly advise that they sign up with a fake ID. For example:
First name or initial can be any single letter from the alphabet e.g. A
Surname can be any single letter from the alphabet e.g. Z
Email can be [email protected]
Using @example.com is a safe and well practiced internet protocol
If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected]
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: [In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information.] You may review, change, or terminate your account at any time.
[In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided - [email protected] We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm] ]
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt-out of interest-based advertising by advertisers on our Site visit http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by:
- Noting your preferences at the time you register your account with the Sites.
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below
DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, email [email protected] or by post to:
Azure, Headland Rd
If you have any further questions or comments about us or our policies, email us at [email protected] or contact us by post at the address above.
Last updated 01 07 20
EQUALITY, DIVERSITY & INCLUSION POLICY
Inclusive Music is committed to inclusion, equality and diversity and actively supports practices that promote genuine equality of opportunity for all young people and school staff.
Phil Heeley is a sole trader operating as Inclusive Music Ltd, and I am not planning to employ any members of staff at this stage or for the foreseeable future. However, the services I provide put me into positions of trust and confidentiality with a large number of people. This policy therefore sets out my aims, values and practice around the issue of equality, diversity and inclusion.
Equality is about creating a fairer society where everyone has the opportunity to fulfil his or her potential.
Diversity is about recognising and valuing difference in its broadest sense.
Inclusion is about access and engagement, enabling each individual to feel valued as an integral part of society.
We are wholeheartedly committed to the principle of equality of opportunity as a provider of services to others. We aim to provide services to all irrespective of gender, race, disability, age, sexual orientation, religion, belief, gender reassignment, pregnancy and maternity or marital or civil partnership status.
We look to ensure that my practice is in the service of the celebration of human difference and diversity and that at no time is my practice used as a means of coercion or oppression of any group or individual.
We aim to be supportive, fair, just and free from discrimination.
The UK Department for Education’s equality and diversity objectives, statements and policies
The United Nations agencies treaties such as the Convention on the Rights of Persons with Disabilities
The United Nations - Vision for an Inclusive Society
- To narrow the achievement gap for children and young people, including children in care, by ensuring increased opportunities and improved outcomes
- To help children to fulfil their full potential, by supporting families and focusing support on improving the lives of the most vulnerable children, including those who experience bullying or exclusion
- To eliminate barriers to education and promote reform in the culture, policy, and practice in schools to include all students
- All individuals have a fundamental right to education. A principle that values students’ wellbeing, dignity, autonomy, and contribution to society
- Respect is given to the individual and common humanity of all people
- Relationships shall be carried out without discrimination on the basis of race, religion or belief, colour, creed, disability, nationality, socio-economic status, gender or gender reassignment, age, sexual preference or orientation, or any other form of diversity
- Physical, psychological and social violence and oppression are opposed
- Students are encouraged to be aware of their relationship to the world around them and to choose effectively their own responses and be responsible in their behaviour
- These values and subsequent actions are to enhance the well-being of individual students and society
We aim to conduct my activities in ways that reflect the values listed above and the practices listed here
- Teaching is planned with all students in mind
- We aim to create an environment which supports all students’ learning and encourages students to support each other in their learning
- Lessons encourage the participation of all students and all students are treated equally as valued members of the class
- We ensure students feel that their opinions and views are valued
- Through a flexible and accommodative curriculum, I ensure that all students can access learning in all lessons through differentiation and are actively involved in their own learning
- We aim to ensure that all students are engaged in all lesson activities and enjoy their music lessons
- We aim to ensure that all students achieve their learning according to their individual ability and offer support when students experience difficulties
- We aim to ensure that all children including the vulnerable, are successful in their learning
- Classroom discipline is based on mutual respect and healthy living
- We monitor our language, both spoken, written and non-verbal, for inadvertent discrimination
- We constantly seek to enhance my own awareness of possible areas of discrimination
- We aim to challenge, in a supportive way, any student or staff whom I perceive to be using discriminatory behaviour
- We avoid knowingly discriminating on any grounds
- We engage in developmental activities that are likely to increase my self-awareness, especially in relation to diversity
Communication of this policy
This policy will be communicated to my clients and potential clients via the company website:
This policy is subject to continual review, and at least annually, in order to ensure it remains current and appropriate.
Equality, Diversity & Inclusion Policy – September 2019
Inclusive Music abides by the duty of care to safeguard and promote the welfare of children and young people and is committed to safeguarding practice that reflects statutory responsibilities, government guidance and complies with best practice requirements.
- We recognise the welfare of children is paramount in all the work we do and in all the decisions we take
- All children, regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation has an equal right to protection from all types of harm or abuse
- Some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues
- Working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.
Inclusive Music will:
- Protect children and young people who receive Inclusive Music’s services
from harm. This includes the children of adults who use our services
- Provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child protection.
This policy applies to anyone working on behalf of Inclusive Music, including senior managers and the board of trustees, paid staff, volunteers, sessional workers, agency staff and students. Failure to comply with the policy and related procedures will be addressed without delay and may ultimately result in dismissal/exclusion from the organisation.
The Children Act 1989 definition of a child is: anyone who has not yet reached their 18th birthday, even if they are living independently, is a member of the armed forces or is in hospital.
Adult at Risk:
An adult who has needs for care and support (whether or not the authority is meeting any of those needs),
- is experiencing, or is at risk of, abuse or neglect, and
- as a result of those needs is unable to protect himself or herself against the abuse or neglect or the risk of it.
Child and Adult Abuse:
Children and adults may be vulnerable to neglect and abuse or exploitation from within their family and from individuals they come across in their daily lives. There are 4 main categories of abuse, which are: sexual, physical, emotional abuse, and neglect. It is important to be aware of more specific types of abuse that fall within these categories, they are:
- Bullying and cyberbullying
- Child sexual exploitation
- Child Criminal exploitation
- Child trafficking
- Domestic abuse
- Female genital mutilation
- Historical abuse
- Online abuse
Safeguarding children is defined in Working Together to Safeguard Children 2018 as:
- protecting children from maltreatment.
- preventing impairment of children’s health or development.
- ensuring that children are growing up in circumstances consistent with the provision of safe and effective care.
- taking action to enable all children to have the best outcomes.
This policy has been drawn up on the basis of legislation, policy and guidance that seeks to protect children in England. A summary of the key legislation is available from nspcc.org.uk/learning.
Training and Awareness:
Inclusive Music will ensure an appropriate level of safeguarding training is available to its Trustees, Employees, Volunteers and any relevant persons linked to the organisation who requires it.
For all employees who are working or volunteering with children, this requires them as a minimum to have awareness training that enables them to:
- Understand what safeguarding is and their role in safeguarding children.
- Recognise a child potentially in need of safeguarding and take action.
- Understand how to report a safeguarding Alert.
- Understand dignity and respect when working with children.
- Have knowledge of the Safeguarding Children Policy.
Confidentiality and Information Sharing:
Inclusive Music expects all employees, volunteers and trustees to maintain confidentiality. Information will only be shared in line with the General Data Protection Regulations (GDPR) and Data Protection. See (Inclusive Music’s GDPR policy).
However, information should be shared with the Local Authority if a child is deemed to be at risk of harm or contact the police if they are in immediate danger, or a crime has been committed.
Recording and Record-Keeping:
A written record must be kept about any concern regarding an adult with safeguarding needs. This must include details of the person involved, the nature of the concern and the actions taken, decision made and why they were made.
All records must be signed and dated. All records must be securely and confidentially stored in line with General Data Protection Regulations (GDPR). See (Inclusive Music’s GDPR policy).
Safe Recruitment & Selection:
Inclusive Music is committed to safe employment and safe recruitment practices, that reduce the risk of harm to children from people unsuitable to work with them or have contact with them.
Use of Mobile Phones and other Digital Technology:
All employees, trustees and volunteers should be aware of Inclusive Music’s policy and procedures regarding the use of mobile phones and any digital technology and understand that it is unlawful to photograph children and young people without the explicit consent of the person with parental responsibilities.
It is important that people within Inclusive Music have the confidence to come forward to speak or act if they are unhappy with anything. Whistleblowing occurs when a person raises a concern about dangerous or illegal activity or any wrong-doing within their organisation. This includes concerns about another employee or volunteer. There is also a requirement by Inclusive Music to protect whistleblowers.
Senior Lead for Safeguarding
Name: Phil Heeley
Email address: [email protected]